Essex Inventory Clerks ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property inventory services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

Name and contact information (email, phone number, address)
Property details and specifications
Booking and appointment information
Communication preferences
Payment information (processed securely through our payment providers)

Property Information

During our inventory services, we may collect:

Property photographs and condition reports
Property addresses and access details
Tenant and landlord information (as provided)
Property specifications and features

How We Use Your Information

We use the information we collect to:

Provide our property inventory services
Schedule and conduct property inspections
Generate and deliver inventory reports
Process payments and manage billing
Communicate with you about our services
Improve our services and customer experience
Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your explicit consent
To landlords, agents, or tenants as part of our service delivery
To service providers who assist us in operating our business
To comply with legal requirements or protect our rights

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

Secure data transmission and storage
Regular security assessments
Limited access to personal information
Employee training on data protection

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Property inventory reports are typically retained for 7 years in accordance with industry standards.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information (subject to legal requirements)
Object to processing of your information
Withdraw consent where applicable

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@essexinventoryclerks.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.